office (312) 316-4286
fax (801) 729-3410
info@jardinsenterprises.net

• Home
• Services
• Rates
• FAQ

Jardins Enterprises

FAQs

• How are partial hours billed for the Pay-As-You-Go & Pay-Ahead Programs?
  For Pay-As-You-Go we round up to the nearest half hour with a one hour monthly minimum. For Pay-Ahead we track actual accrued minutes.
• What is the average turnaround time for requested work?
  The average turnaround time for requested work will be typically 1 to 2 business days unless contractually negotiated.
• How are expedited turnaround requests handled?
  We will strive to complete all work expeditiously. However, we know that there are extenuating circumstances that do arise and at those times, a phone call is needed to apprise us of the situation and we will do everything in our power to meet the client?s needs.
• How are requests opened with JE Admin?
  Requests are opened via phone, fax, or email, whichever suits the client.
• How are deliverables delivered to the client?
  Deliverables will be delivered to the client per their instructions. If it is left to our discretion, we will email what we can, and UPS that which we cannot.
• How and when is postage paid for a mass mailing?
  Postage is paid for by the client prior to the mailing. It is simple to gauge the amount by simply multiplying the amount of people to receive the mailing by the postage rate. We will take care of procuring the postage unless other arrangements have been made.
• What applications/software is utilized by JE Admin?
  We use Microsoft Office Suite 2007 which includes Word, Excel, PowerPoint, Access, Accounting, Visio, and Publisher. We also use Microsoft Project.
• How is the need for specialty software, client specific software supported?
  Any specialty software or client specific software will need to be supplied by the client.
• What specific bookkeeping and accounting services are provided or not provided?
  We provide basic bookkeeping services such as the recording of accounts payable and accounts receivable. We will make deposits, do billing, and collection calls. We do not do SEC reports nor do end of month, quarter, or annual reports.

Ready to get started?  Call us at the number above, or click here to send an email.  We are looking forward to partnering with you.